Adapt together
Stay resilient, be compliant, act smarter — Adapt together now.
Transform regulatory pressure into confidence
Regulation moves fast. Your service intelligence must move faster. Adaptavist and Atlassian have joint forces empowering financial institutions to connect service, asset, risk, and dependency data, strengthening resilience and simplifying compliance.
Built on Atlassian Jira Service Management, Assets, Automation, and Rovo, the solution delivers AI-ready CMDB governance, dependency mapping, and audit-ready evidence for DORA, NIS2, and beyond – so you can see what matters, act with confidence and prove control when it counts.
Let’s Adapt together and make resilience part of how you operate.
See clearly
Map critical services, ownership, suppliers, and dependencies
Act smarter
Bring trusted context and AI-powered insight into incidents and changes
Prove readiness
Create audit-ready evidence as work happens
CUSTOMER CASE STUDY: BANK OF CYPRUS & ADAPTAVIST
Smarter, Resilient IT Service Management at Scale
Bank of Cyprus, one of Southern Europe’s leading financial institutions, partnered with Adaptavist to modernise its IT service management (ITSM) and configuration management. By leveraging Jira Service Management and Assets, the bank built a governed Configuration Management Database (CMDB) to achieve end-to-end service visibility, audit readiness, and operational resilience under strict regulatory requirements.
80K+
configuration items
90%
faster audit evidence collection
80
critical applications
85%+
trusted CMDB coverage
5+
years of continuous transformation
60%
less time spent on impact analysis and compliance reporting
WEBINAR: AI IN SERVICE MANAGEMENT
Future of AI in Service Management for Financial Services
By combining Atlassian’s strategic vision with Adaptavist’s deep expertise in financial services, this webinar aims to deliver practical insights tailored to the industry’s unique challenges.
Featuring:
Nikos Georgakopoulos, Global Head of Service Management, Adaptavist
Anand Unadkat, Senior Solutions Architect, Atlassian
Resources
Ready for DORA? Start with trusted service data.
Discover how Adaptavist and Atlassian help financial institutions turn fragmented CMDB and service data into an AI-ready foundation for operational resilience and compliance. Explore how the Atlassian platform with Jira Service Management, Assets, Automation, and Rovo can help you strengthen governance, speed up decisions, and build audit-ready evidence for DORA, NIS2, and beyond.
Download the factsheet to see the approach, the outcomes, and a real financial-services transformation in action.
Is your CMDB just a list or does it know your business?
Your CMDB should do more than store data. Most teams can list their assets, but can they instantly see which services they support, who owns them, and what is at risk? Discover how Adaptavist and Atlassian turn discovery data into an AI-ready service intelligence layer with Jira Service Management, Assets, and Rovo.
Read the blog to see how trusted service context can improve incident response, safer change decisions, and audit readiness.
How to Prove NIS2 and DORA Readiness in 2026
NIS2 and DORA are raising the bar for financial-services resilience and a policy alone is not enough. See how Adaptavist and Atlassian help teams connect service data, incidents, changes, risks, and third parties to build continuous, evidence-backed readiness.
Read the blog to turn regulatory pressure into operational strength.
Adapt together
Atlassian provides the platform. Adaptavist makes it transformational.
The connected platform
Jira Service Management and Assets provide the core service and CMDB foundation, with Jira, Confluence and emerging Rovo capabilities extending workflow, knowledge and AI-enabled operations.
The transformational expertise
Service architecture, CMDB design, governance, workflow integration, organisational change and financial-services delivery expertise turn platform capability into trusted, usable service intelligence.